Operations

Capabilities

How we work

What hospital procurement, clinical leads and regulators ask of a distributor — and how Inspire answers it.

Specialty pharmaceutical supply is a chain of small, verifiable promises: that the supplier is who they say they are, that the product is what it says it is, and that it arrives when it's needed.

01

Regulatory & registration

PPB Kenya

Every product we distribute in Kenya is registered with the Pharmacy & Poisons Board (PPB).

02

Quality-led sourcing

GMP · chain of custody

Manufacturer and supplier selection is grounded in GMP status, regulatory standing in the country of origin, and the clinical evidence behind each molecule. For plasma-derived products, we require documented chain of custody from donor through to delivery.

03

Cold chain & logistics

Specialty supply

Biologics, plasma-derived products and selected oncology agents require temperature-controlled handling end-to-end. We coordinate cold-chain logistics, transit-temperature monitoring and conditioned warehousing — verified at hospital goods-in.

04

Hospital & tender supply

B2B · B2G

We supply directly to private and public hospital pharmacies, oncology day-care units, dialysis providers, and bid into county and national pharmaceutical tenders. Lead times, batch documentation and post-supply traceability are tailored to each channel.

05

Scientific office & medical information

For prescribers

Our scientific office handles medical-information enquiries from prescribers — protocol fit, mechanism of action, contraindications, switches and product availability. Prescribing information (SmPC and Patient Information Leaflet) is supplied on request.

06

Pharmacovigilance

Adverse event reporting

We maintain a documented pharmacovigilance route for healthcare professionals, patients and caregivers to report suspected adverse drug reactions and product quality complaints. Reports are triaged and, where required, forwarded to PPB Kenya. — Report an event →

07

Partnerships

Originators & tenders

We work with established originator and generic manufacturers as their in-country partner for registration, channel management and tender response. Enquiries from manufacturers seeking a Kenyan distribution partner are welcome — partnerships enquiry →

Working with us

Hospital procurement, clinical leads, originator partners — talk to the relevant team.

Each enquiry route on the Contact page is routed to the right function: medical information, commercial & tender, partnerships or media.

Contact routes